Help
Frequently asked questions
How Taran Taran works for couples and for vendors. Can't find an answer? Message us.
Couples
For couples
How much does it cost to use Taran Taran?
It's free for couples. We don't charge a booking fee and add nothing to the vendor's price.
How do I contact a vendor?
On the vendor's page, press “Show contacts” to see their phone number and social media. Or press “Send a request”, enter your name, phone number and date, and your request will go to the vendor.
What happens after I send a request?
Your request goes to the vendor, who then gets in touch with you — by phone, or on WhatsApp or Telegram if you ticked them in the form.
The vendor isn't replying. What should I do?
Message us via the contacts page — we'll suggest who else to contact.
Can I book and pay for services through the site?
No. You agree the price, contract, deposit and all other details directly with the vendor. We don't accept payment for their services.
Do you vet vendors?
We review every listing before publishing it: contact details, description and portfolio. The vendor is responsible for the quality of their services, though, so look through their work and sign a contract before booking.
Are there vendors outside Yerevan?
Yes. The directory has a filter by region, and many vendors work across Armenia — it's noted on their listings.
Is it true I can get a discount?
Yes: tell the vendor you found them on Taran Taran — many vendors offer a discount for it. Check the amount and terms with the vendor.
What happens to my data?
The name and phone number from your request are used only so that the vendor you chose can contact you, and are kept for 12 months. See the Privacy Policy for details.
Vendors
For vendors
How do I get listed?
Message us on WhatsApp. We'll set up your listing from your photos and description, review it and publish it.
How much does a listing cost?
Listing is paid. The price and period depend on your category — message us and we'll send you the terms.
How will I receive requests?
Couples call and message you using the contacts on your listing. Requests sent through the site reach you via a messenger, with the couple's name, phone number and event date.
Can I update my listing?
Yes. Send us new photos, a new description or new contact details and we'll update your listing.
Do you offer advertising beyond the listing?
Yes: an article about you on the blog, a mention in a relevant article or a banner on the site. See the advertising section for details.
Can I find out how many enquiries I've had?
Yes. We count how often your contacts were opened and your links followed, and how many requests came through the site. Message us and we'll send you the numbers.
Didn't find an answer?
Message us and we'll reply during working hours.